Privacy notice

Danna Tours, a tour operator with a contact address in La Ventana, municipality of La Paz, Baja California Sur, Mexico, is responsible for personal data related to direct inquiries and bookings. For privacy matters, email reservas@dannatours.com or call +52 612 127 2335.

• Name, preferred date, number of participants and contact method.
• Optional message content, including only the accessibility or safety information you choose to share.
• Information required to confirm, provide and document a booking.
• Basic technical data generated by your browser, hosting provider and integrated services.

The contact form is processed in your browser and prepares a WhatsApp message. Danna Tours does not receive those details from the website before you review and voluntarily send the message. When you use WhatsApp or Bókun's booking system, those providers also process information under their own notices and terms.

• Respond to inquiries and check availability.
• Manage bookings, payments, changes, cancellations and follow-up support.
• Organize tour logistics and address safety needs communicated by a passenger.
• Meet applicable administrative, tax, safety or legal obligations.

Do not send diagnoses, medical records or sensitive information that is not strictly necessary. If you choose to share a condition relevant to evaluating activity safety, we will use it only to advise you and organize the experience. Information about children must be provided by a parent or guardian and limited to what is necessary for booking and safety.

We may use technology providers required to operate the site, answer messages and manage bookings, including WhatsApp/Meta, Bókun, Cloudflare and the hosting provider. Some may process information outside Mexico. Danna Tours does not sell personal data. Each external service maintains its own privacy terms and controls.

We retain information for the period reasonably necessary to answer the inquiry, provide the service, resolve questions and meet applicable obligations. We use reasonable administrative and technical safeguards, although no transmission or storage system can guarantee absolute security.

You may request access, correction, deletion or objection regarding your data, and withdraw consent when applicable. Email reservas@dannatours.com with your name, your relationship with Danna Tours, the right you want to exercise, a clear description of the data and a contact method for our response. We may request reasonable information to verify your identity.

Updates will be published at this URL with a new review date. This operational notice was prepared from currently available information and should be validated by a qualified professional together with the business's legal identity, full address and internal retention periods.